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Frequently Asked Questions

What are the Prizes?

There are 400 Prizes available to be won, each consisting of a Nutella® Sweater.

What is the value of the prizing?

The retail value of each Prize is $50 CND.

How do I enter the Prize draw?

Enter online at www.nutella.com and click on the Contest Logo to register and complete the online form.

When is the contest closing date?

The Contest closes on Thursday, December 15, 2022, at 11:59 PM (ET).

What happens if I enter after the contest’s closing date?

If you enter after the contest closing date, you will not be eligible to win a prize and you will receive a message indicating that the contest has closed.

How many times can I enter the contest?

Limit of one (1) Entry per day.

How do I know if I won?

Three (3) attempts will be made to contact each selected entrant at the email address and two (2) attempts at the phone number provided on their entry form between 9:00 a.m. and 5:00 p.m. ET during seven (7) days following the draw. If the selected entrant cannot be contacted within seven (7) days, by either email or phone, he/she will be considered to have forfeited the prize and will be disqualified and another entrant may be drawn from the remaining eligible entries until contact is made with a selected entrant or there are no more eligible entries, whichever comes first.

Who can I contact for additional information?

Email to: promotions@solutionswithimpact.com

What happens if I win but accidentally close the browser or experience a technical glitch?

All winners will be contacted by email/phone number provided upon entry.

What if I want to delete all my personal information after I’ve found out that I have not won a prize?

Please contact privacy.canada@ferrero.com and make this request.