Terms of Use - HAPPY PORTION

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Happy Portion Nutella Competition Short Terms and Conditions 

UK & ROI, 18+ only. Open from 14:00 on 3rd August 2022 to 18:00 on 9th August 2022. . Entrants may submit more than one entry via their Instagram account, if they wish to do so. To enter: follow @NutellaUK on Instagram and comment underneath the promotional post on Instagram telling us what your favourite Nutella breakfast is and tag the person(s) you would like to take to the Happy Portion Parlour. No purchase necessary. Internet access and an Instagram account required. Prize: 1 x 1 night stay at the Double Tree by Hilton London Kensington on 26/08/22 including breakfast for a family of four, or for you and three of your friends, £600 spending money and a table at the Nutella Happy Portion Parlour on 27th August 2022. The Promoter will only provide £600 spending money for expenses. Any costs on top of this must be covered by the winner. Winner must respond to initial contact within 3 days in order to claim Prize, and The Promotor must complete fulfilment of prize within 4 days. For full T&Cs and prize details see below. Promoter: Ferrero UK Limited, 889 Greenford Road, Greenford UB6 0HE.


Happy Portion Nutella Competition Full Terms and Conditions

  1. By entering this prize draw, entrants agree to be bound by these Terms and Conditions governing this promotion and by any other requirements set out in related promotional materials.
  2. The prize draw is only open to Instagram users aged 18 and over, who are residents of the United Kingdom and the Republic of Ireland. The Promotion will begin at 14:00 BST on 3rd August 2022 and will end at 18:00 BST on 9th August 2022 (“Promotion Period”).
  3. No purchase necessary; however internet access and a valid Instagram account are required.
  4. To enter: Log onto your Instagram account (or create one for free), follow @NutellaUK and comment underneath their Instagram Promotional Post tagging who you wish to take to the Nutella Happy Portion Parlour and what your favourite Nutella breakfast is to be entered into the Prize Draw.
  5. You must keep your profile on a public setting and continue to follow the @NutellaUK account for 4 weeks after the end of the Promotion Period in order to be contacted if you are selected as a winner.
  6. Each entrant may submit more than one entry if they wish to do so.
  7. Prizes: There will be 1 winner. The winner will win a 1 night stay at the Double Tree by Hilton London Kensington on 26/08/22 including breakfast for a family of four, or for you and three of your friends, £600 spending money for a family of four, or for you and three of your friends, and a table at the Nutella Happy Portion Parlour on 27/08/22.
  8.     Further Prize Details and Conditions:
    1. The Nutella Happy Portion Parlour opens at 9am.
    2. The winner is responsible for the behaviour of themselves and their guests whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guests from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guests act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in refused entry, or the ticket holders being required to leave the event/venue.
    3. The Promoter will pay the cost of the room, a family room with 2 queen sized beds, plus related room taxes.
    4. A valid credit or debit card will be required to check in to your room and will be used to guarantee any incidentals such as in- room calls or services.
    5. The winner is solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additional nights and services together with related taxes.
    6. The Promoter will only provide £600 spending money for expenses. Any costs on top of this must be covered by the winner.
    7. For the avoidance of doubt, the Prize does not include travel/transportation, accommodation, food, beverages, souvenirs, gratuities, car parking charges, excess baggage, additional excursions and attractions or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs.
    8. Spending money
    9. The Winner will receive a pre-paid Mastercard to the value of £600.
  9. Winner Selection: 1 provisional winner will be selected at random, from all valid entries received, after the end of the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 3 working days of the end of the Promotion Period.
  10. Winner Notification: The Provisional winner will be contacted via the social media account used to enter within 3 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the provisional winner. Once eligibility has been confirmed, the provisional winner will be confirmed as the winner. If the provisional winner does not respond to the initial contact within 3 days, we reserve the right to disqualify the entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
  11. Prize Acceptance: Notification to arrange fulfilment of the Prize will take place within 3 days of acceptance of the Prize. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing If the winner does not notify the Promoter within 4 working days of acceptance of the Prize, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.  
  12. The Promoter’s decision is final and binding in all matters and no correspondence will be entered into.
  13. Moderation: The Promoter reserves the right to reject entries which, in the reasonable opinion of the Promoter:
    1. are in breach of the Terms & Conditions;
    2. contain any content that is offensive, harmful, objectionable or which is otherwise unsuitable for publication including with respect to race, religion, origin or gender, or which could reflect negatively upon the name, reputation or goodwill of the Promoter or any brand partner;
    3. contains or refers to any unauthorised third-party brand or reference any third-party names, logos and/or trademarks;
    4. promotes any political agenda.
  14. Provided no objection is received from the winner, a winners list containing the surname and county of residence of the winner will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available by sending a request via email to The winner can object to their details being published during the Winner Notification process. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.
  15. The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
  16. The winner must, at the Promoter’s request and discretion, participate in reasonable promotional activity including a case study, and publicity and photography surrounding the winning of the prize, free of charge, and they consent to the Promoter using their name and images in promotional material.
  17. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry/ies (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to:
    1. Verify the eligibility of entrants and/or provisional winners by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed.
    2. Disqualify entries that are not made directly by the individual entering the Promotion.
    3. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
    4. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
    5. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.
    6. Disqualify entrants who tamper with the entry process.
    7. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions.
    8. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
  18. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize (including to any guests), except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  19. The prizes are not transferable or exchangeable and cannot be redeemed for cash or any other form of compensation, this also includes the selling of prizes to third parties. In the event for any reason the prize winners do not take an element of the prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the winners and neither cash nor any other form of compensation will be supplied in lieu of that element of the prize. If for any reason a prize is not available, the Promoter reserves the right to substitute another prize for it, in its sole discretion, of equal or higher value.
  20. The Promoter accepts no responsibility or liability in any way for the inability to meet delivery timeframes in the event of any national or local lockdowns, or any circumstances resulting from Covid-19 affecting the prize delivery supply chain. Should Covid-19 affect the ability to meet these deadlines, the Promoter will fulfil its obligations as soon as it is reasonably possible.
  21. If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries.
  22. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. You are providing your information to the Promoter and not to Instagram, and Instagram is not responsible for any element of this Promotion.
  23. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
  24. If a winning entry from a draw is deemed not to comply with any of these conditions of entry, that entry will be discarded, and a new winner of the prize will be randomly selected.
  25. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
  26. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
  27. These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.
  28. By entering this Promotion, you give the Promoter and its agencies your consent to process your personal data for the purpose of conducting this promotion only and in its accordance with its privacy policy which can be found at The Promoter may disclose winners’ personal information to its contractors and agents to assist in conducting this promotion, fulfilling the prize or communicating with entrants.
  29. The Promoter is bound by the UK Data Protection Act 2018 and the General Data Protection Regulation 2018 (Regulation (EU) 2016/679). Entrants can request access to the personal information the Promoter holds about them by contacting Ferrero UK at:
  30. Promoter: Ferrero UK Limited, 889 Greenford Road, Greenford, UB6 0HE
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